Support
Questions go to the people who built it.
Write to us about your preorder, pairing, repairs or anything else. We answer within one working day.
Reply time
< 1 day
Hours
Mon–Fri, 9–6 CET
Quick help
The three things people ask most.
Pairing
Hold the dial for three seconds until the light pulses, then pick Tolva Column in your Bluetooth list.
Read more →
Battery swap
Four screws, one pack, ten minutes. The step-by-step note has photos of every stage.
Read more →
Your preorder
Change colour, update your address or cancel for a full refund until your Column ships.
Read more →
Write to us
Send a message.
Include your order number if you have one. For press and retail, pick those topics and it goes to the right inbox.
hello@tolva.example
Press
press@tolva.example
Workshop
Rotterdam, NL
Questions
Before you preorder.
Anything else, write to us and a person who built it will answer within a day.
When will my Column ship?
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Can I cancel my preorder?
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Does it work with my phone?
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How do I pair two for stereo?
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Is it really waterproof?
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Can I replace the battery?
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What is in the box?
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What is the warranty?
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Preorder · Batch one
Reserve yours for $49 today.
The deposit comes off the $349 price and is refundable until your Column ships. We charge the rest a week before it leaves.
Today
Reserve with a $49 deposit
Feb 2027
Batch one of 2,000 goes into production
Mar 2027
Ships, in the order you preordered